Terms of Service
Last updated: September 7, 2026 · Luxe Club LLC, New York, United States · All amounts in United States dollars (USD)
These Terms of Service ("Terms") govern your use of the lead generation services provided by Luxe Club LLC, a limited liability company registered in the State of New York, United States ("Luxe Club", "we", "us"). By subscribing to our service, you ("you", "Subscriber") agree to these Terms.
1. The service
Luxe Club owns and operates local service websites. Under a monthly subscription, we route the inbound telephone calls and website form submissions generated by one designated website — covering one trade in one geographic market — exclusively to you.
The service is the routing of those inbound inquiries. We do not perform trade work, and we are not a party to any agreement you reach with a person who contacts you through a lead.
2. Exclusivity
For as long as your subscription is active and paid, we will not route leads from your designated website, trade, and market to any other contractor. Exclusivity applies to the specific site, trade, and market named in your written quote. It does not extend to adjacent markets, other trades, or other websites we operate.
3. Ownership of assets
The websites, domain names, content, tracking telephone numbers, and search rankings remain the sole property of Luxe Club LLC at all times. Your subscription grants you the right to receive leads from a site. It does not grant you ownership of, or any transferable interest in, the site, the domain, the phone number, or the content.
Upon cancellation or termination, all rights to receive leads end and the assets remain with Luxe Club.
4. Your obligations
- Licensing. You must hold every license, registration, or certification required by your state, county, or municipality for the trade you perform, and keep it current for the whole subscription.
- Insurance. You must carry active general liability insurance appropriate to your trade.
- Proof on request. You must supply current proof of licensing and insurance when we ask, before service starts and at any time afterwards.
- Responsiveness. You are expected to answer or return leads promptly during business hours. Leads decay quickly, and chronic non-responsiveness harms the site's reputation and standing.
- Lawful, honest conduct. You must deal with leads honestly, quote fairly, and comply with all applicable consumer protection, home improvement, advertising, and telemarketing law.
- Accurate information. You must give us accurate business, contact, and billing information and keep it current.
5. Fees and payment
Your monthly fee is stated in United States dollars in a written quote that you approve before your first charge. Fees are billed monthly in advance on a recurring basis until you cancel.
Payments are processed by Stripe. By subscribing, you authorize us to charge your designated payment method the approved amount each month. We do not store your full card details — see our Privacy Policy and the payment security section on our home page.
We do not change your rate mid-term. Any price change is communicated in writing at least 30 days before it takes effect, and you may cancel before it applies.
If a payment fails, we will contact you and attempt the charge again. If payment remains outstanding, we may suspend lead routing until the account is current.
6. Cancellation and refunds
You may cancel at any time with no fee or penalty. Cancellation takes effect at the end of the month you have already paid for. Refund circumstances, timelines, and the process for requesting a refund are set out in full in our Refund & Cancellation Policy, which forms part of these Terms.
7. Termination by us
We may suspend or terminate your subscription, with pro-rated refund of any unused paid period, if you allow a required license or insurance policy to lapse, if you materially misrepresent your business, if you engage in unlawful or deceptive conduct toward leads, or if you materially breach these Terms. Where the situation permits, we will tell you the problem and give you a reasonable chance to fix it first.
8. No guarantee of results
Search demand is seasonal, variable, and influenced by factors outside our control, including changes to search engine algorithms. We do not guarantee any specific number of leads, any conversion rate, or any level of revenue. We share historical performance data honestly and make no forward-looking promises. Section 4.5 of our Refund & Cancellation Policy describes what we do if a site produces nothing across a full paid month.
9. Lead quality
Leads are inbound inquiries from members of the public. We route them as they arrive and do not screen, qualify, or verify them. Some inquiries will be out of area, out of scope, wrong numbers, or unserious. This is normal in every inbound channel and is not a service failure.
10. Limitation of liability
To the maximum extent permitted by law, Luxe Club's total liability arising out of or relating to the service is limited to the total amount you paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or lost-profit damages.
Nothing in these Terms limits liability that cannot be limited under applicable law.
11. Indemnity
You agree to indemnify and hold Luxe Club harmless from claims arising out of the work you perform for customers obtained through the service, including claims relating to workmanship, licensing, insurance, injury, property damage, or your conduct toward a lead.
12. Changes to these Terms
We may update these Terms. If we make a material change, we will notify active subscribers by email at least 30 days before it takes effect. Continuing to use the service after that date constitutes acceptance. If you do not accept a change, you may cancel under Section 6.
13. Governing law
These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law rules. The service is offered only within the United States.
14. Contact
Luxe Club LLC
Nassau County, New York, United States
Email: michael.jandovitz@gmail.com
Phone: Add your business phone number here
Support hours: Monday–Friday, 8:00 a.m. – 6:00 p.m. Eastern Time